The VIP Club at Atlantic Ace Casino rewards loyal Canadian players with privileges that transform the gaming experience. From dedicated account managers to exclusive bonuses, membership delivers tangible benefits that grow with every wager.
VIP Tier Structure
The program features five distinct levels, each unlocking progressively valuable perks. Players climb the ranks by earning Loyalty Points through real-money gameplay.
Bronze Tier
Every new player starts at Bronze level with automatic enrollment. This entry tier introduces the basics of the reward system.
Bronze Benefits:
- Earn 1 Loyalty Point per $10 wagered
- Access to weekly promotions
- Standard withdrawal processing
- 24/7 live chat support
Silver Tier
Reaching 5,000 Loyalty Points elevates players to Silver status, where the VIP experience begins taking shape.
Silver Benefits:
- Earn 1.25 Loyalty Points per $10 wagered
- Weekly reload bonus: 25% up to $250
- Monthly free spin drops
- Priority email support
Gold Tier
Gold members (25,000 points) enjoy significantly enhanced benefits and begin receiving personalized attention.
Gold Benefits:
- Earn 1.5 Loyalty Points per $10 wagered
- Weekly reload bonus: 50% up to $500
- 10% weekly cashback on losses
- Faster withdrawal processing
- Dedicated support line
Platinum Tier
The Platinum level (100,000 points) marks entry into the casino’s upper echelon, with benefits that rival any Canadian VIP program.
Platinum Benefits:
- Earn 2 Loyalty Points per $10 wagered
- Custom bonus packages
- 15% cashback with no wagering
- Same-day withdrawal processing
- Personal VIP host
- Birthday bonus worth $500+
Diamond Tier
Diamond membership (500,000 points) represents the pinnacle of the Atlantic Ace loyalty program. Invitation-only status brings unmatched privileges.
Diamond Benefits:
- Earn 3 Loyalty Points per $10 wagered
- Unlimited withdrawal amounts
- Instant withdrawal processing
- Highest cashback percentages
- Exclusive event invitations
- Luxury gift packages
- Personal relationship manager
Loyalty Points System
Every dollar wagered contributes to Loyalty Point accumulation. Different game categories generate points at varying rates.
| Game Type | Points per $10 Wagered |
|---|---|
| Slots | 1 point |
| Live Casino | 1 point |
| Table Games | 0.5 points |
| Video Poker | 0.5 points |
| Sports Betting | 0.25 points |
Point Redemption
Accumulated points convert directly into bonus cash through the casino cashier. The exchange rate improves at higher VIP tiers.
| Tier | Points Required | Cash Value |
|---|---|---|
| Bronze | 1,000 | $1 |
| Silver | 900 | $1 |
| Gold | 800 | $1 |
| Platinum | 700 | $1 |
| Diamond | 500 | $1 |
Exclusive VIP Promotions
VIP members access promotions unavailable to standard players.
High Roller Weekends
Monthly high-stakes events feature boosted deposit matches reaching 200% with reduced wagering requirements. Entry opens to Gold tier and above.
Tournament Priority
VIP players receive automatic entry into exclusive tournaments with prize pools starting at $25,000. Diamond members compete in invitation-only events with six-figure prizes.
Surprise Rewards
VIP hosts regularly surprise valued players with unexpected bonuses, free spin packages, and physical gifts shipped directly to their homes.
VIP Host Services
Players at Gold tier and above receive access to dedicated VIP host support.
What VIP Hosts Provide
- Custom bonus negotiation
- Withdrawal priority handling
- Problem resolution escalation
- Event and promotion alerts
- Account optimization advice
- Special request fulfillment
Contacting Your Host
VIP hosts respond to requests through multiple channels:
- Direct phone line (provided at Gold tier)
- Priority email within 2 hours
- VIP-exclusive live chat queue
- Scheduled video calls for Diamond members
Maintaining VIP Status
Tier status requires ongoing activity to maintain. Players must earn minimum points within rolling 90-day periods.
| Tier | Points Required (90 days) |
|---|---|
| Silver | 2,500 |
| Gold | 12,500 |
| Platinum | 50,000 |
| Diamond | 250,000 |
Players who drop below requirements receive a 30-day grace period before tier demotion occurs.
VIP Responsible Gaming
Atlantic Ace ensures VIP benefits never encourage irresponsible play. High-value players receive enhanced responsible gaming support:
- Personal spending reviews with VIP hosts
- Custom limit configurations
- Priority access to support resources
- Cooling-off period options
The VIP program rewards loyalty without pressuring players to exceed their comfort zones. Members control their participation levels while enjoying benefits earned through natural gameplay.
For gambling support, Canadian players may contact ConnexOntario at 1-866-531-2600.